Step #10: Conduct Reference Calls 

Topgrading Hiring Step #10: Conduct Candidate-Arranged Reference Calls  The Topgrading method of reference checking is powerful, easy, and fun.  You already know the general approach: Use the TORC technique  You and your tandem interview partner pick the people you want to talk with  The candidate does the work of arranging all the calls  It’s frankly […]

Book Review: The Five Dysfunctions of a Team

Book Review The Five Dysfunctions of a Team

I first read 5 Dysfunctions of a Team by Patrick Lencioni (Link to Amazon) in 2014 while employed at USAA Federal Savings Bank. I saw copies sitting on the desks of various VPs at the bank and was curious about why so many people in leadership roles were reading it.   The first time I read […]